Privacy Policy

At Stationery Corner, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

Who we are

Stationery Corner is operated by Stationery Corner Ltd, a company registered in England and Wales. Our registered address is 24 Paper Lane, London, E1 6RF. We are the data controller for personal information we collect about you.

If you have questions about this policy or how we handle your data, please contact us at admin@stationerycorner.co.uk.

What information we collect

We collect information you provide directly, including:

• Name, email address, postal address, and phone number when you place an order or create an account
• Payment information (processed securely by our payment provider — we never store card details)
• Order history and product preferences
• Communications you send us (emails, contact form messages)
• Your wishlist and browsing preferences if you have an account

We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and referral sources. This is collected via cookies and similar technologies.

How we use your information

We use the information we collect to:

• Process and fulfil your orders, including sending order confirmations and dispatch notifications
• Manage your account and provide customer support
• Send you marketing communications if you have opted in (you can unsubscribe at any time)
• Improve our website, products, and services
• Detect and prevent fraud and abuse
• Comply with our legal obligations

Legal basis for processing

We process your personal data on the following legal bases:

• Contract: processing necessary to fulfil your orders and manage your account
• Legitimate interests: improving our services, fraud prevention, and direct marketing to existing customers
• Consent: sending marketing emails where you have opted in
• Legal obligation: retaining records for tax and accounting purposes

Sharing your information

We do not sell your personal data. We share it only with trusted third parties who help us operate our business, including:

• Delivery partners (Royal Mail, DHL, DPD) to fulfil your orders
• Payment processors (Stripe, PayPal) to handle transactions securely
• Email service providers to send order and marketing communications
• Analytics providers (Google Analytics) to help us understand how our website is used

All third parties are required to handle your data securely and in accordance with applicable data protection law.

Cookies

We use cookies to make our website work, remember your preferences, and understand how it is used. You can control cookies through your browser settings. For full details, please see our Cookie Policy.

Data retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order and transaction records are retained for 7 years for accounting and tax purposes. Marketing preferences are held until you unsubscribe.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing based on legitimate interests
• Withdraw consent to marketing at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please email admin@stationerycorner.co.uk.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The date at the top of this page shows when it was last updated.